Shipping policy
Shipping Policy | Citandor ✈️
Thank you for shopping at Citandor ✨ Find all important shipping details for your international orders below.
🌍 Worldwide Shipping
We ship to most countries and regions across the globe. Wherever you are, we can deliver your order to your address.
📦 Order Processing
All orders will be packed and shipped within 1‑2 business days once payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
🚚 Shipping Options & Estimated Delivery
Overall estimated delivery window after dispatch: 5‑12 business days
- Standard Shipping: 7‑12 business days
- Express Shipping: 5‑8 business days
Please note: These are estimated timelines. Minor delays may happen due to customs checks, carrier issues or other international logistics situations outside our control.
🧾 Tax & Duty Information
All Citandor items are fully duty‑free. You will not be charged any extra import taxes, customs duties or hidden fees upon receipt of your package.
🔍 Track Your Package
Once your parcel leaves our warehouse, a shipping confirmation email including your tracking number will be sent to your registered email. You can view your delivery progress online anytime.
Should you have any shipping‑related questions, our customer support team is happy to assist you.